Put a customer-facing AI on your website that answers questions, shows the right vehicles, sells the appointment and captures every lead — day or night. When a shopper's ready, your rep steps in and closes.
The AI greets shoppers, answers real questions in a natural, on-brand voice, and always drives toward the next step — booking the appointment and capturing the lead so nothing slips away after hours.
The chatbot pulls live vehicle cards from your real inventory right into the conversation — the shopper sees photos, price and details for cars on your lot, not generic answers.
Watch conversations as they happen and jump in whenever you want — reply as the AI or as yourself. Every chat is scored, and you can review, print or share the transcript.
Run the AI Customer Agent on its own, or get it inside MarketSync Digital and DealerOS Complete — where every captured lead lands in your CRM and flows straight to the right rep.
The AI Customer Agent is external and customer-facing — it handles customer conversations, inventory questions, lead capture and appointment booking on your website. Intelligence by MarketSync is internal and management-facing — it understands your dealership's data, explains what's happening and executes approved actions for your team.