IntelligenceOS / Prompt library

Better questions. More useful dealership answers.

Use these examples with internal IntelligenceOS and its customer-facing agent. Connect approved data sources and allow access to relevant records before expecting account-specific answers or actions. Results should show supporting evidence, assumptions and required approvals.

Internal intelligence

Prompts for the dealership team.

Use the examples as starting points. Specific information depends on what your account stores, what connectors are enabled and the access you are authorized to see.

General manager

Compare this week’s delivered units, gross trends and open opportunities against the prior four weeks. Identify changes and cite the records supporting each conclusion.

Confirm access, data recency and source records before acting.

Inventory manager

Which vehicles are aging faster than comparable units in our inventory? Show stock numbers, days in stock, pricing history and suggested next actions.

Confirm access, data recency and source records before acting.

Sales manager

Find leads with no recorded follow-up in the last 48 hours, grouped by salesperson. Show the source and last customer interaction.

Confirm access, data recency and source records before acting.

Appraisal desk

Summarize this trade-in’s reported condition, vehicle history and comparable evidence. Separate facts from valuation assumptions.

Confirm access, data recency and source records before acting.

Marketing director

Which campaigns generated the most qualified leads this month, and which resulted in sales activity? Flag missing attribution.

Confirm access, data recency and source records before acting.

Dealer principal

Summarize store performance across sales, service and marketing this month. Surface the top five operational blockers.

Confirm access, data recency and source records before acting.

Parts & service

Which open repair orders are waiting on parts or approvals? Give the advisor, RO number, age and next action.

Confirm access, data recency and source records before acting.

F&I manager

Show deals waiting on documents, approval or signatures. Do not reveal restricted customer financial details to unauthorized staff.

Confirm access, data recency and source records before acting.

Team training

Based on our approved Academy material, draft a 10-minute lesson about vehicle presentation for new sales hires.

Confirm access, data recency and source records before acting.

Employee operations

Show unresolved assignments by department and the people responsible. Identify conflicting deadlines without changing them.

Confirm access, data recency and source records before acting.

Website operations

Check our published inventory pages for vehicles marked sold in the CRM. List URLs that require review before making changes.

Confirm access, data recency and source records before acting.

Automation design

Propose a lead follow-up workflow based on our existing consent preferences and communication rules. Show the steps and ask for approval before enabling it.

Confirm access, data recency and source records before acting.

Customer-facing agent

Example shopper questions and dealer-approved agent instructions.

Customer-facing intelligence should answer from published inventory, permitted dealership knowledge and approved policies; it should not disclose internal financials, private customer records or confidential staff notes.

Find the right car

I have a $450 monthly budget and want an SUV. What vehicles do you have that might fit, and what information would you need to estimate financing accurately?

Use authorized public data and human handoff when needed.

Compare vehicles

Compare the two SUVs I saved. Show differences in passenger space, mileage, listed equipment and advertised price using the vehicle details available.

Use authorized public data and human handoff when needed.

Trade-in conversation

Can I trade a vehicle that still has a loan? Explain the process and offer to collect details for an appraisal.

Use authorized public data and human handoff when needed.

Schedule a visit

Can I see the blue sedan on Saturday? Check connected availability if enabled, otherwise take the request and have the dealership confirm.

Use authorized public data and human handoff when needed.

Explain financing

What determines a monthly payment? Explain the variables without guaranteeing financing or inventing a rate.

Use authorized public data and human handoff when needed.

Service questions

Does your service department handle brake inspections? Answer from our approved service information and offer a booking path.

Use authorized public data and human handoff when needed.

Follow-up tone

When following up on a vehicle inquiry, be concise, disclose that you are a virtual assistant where required and offer a human handoff.

Use authorized public data and human handoff when needed.

Improve answers

List the five shopper questions our approved knowledge base cannot answer confidently, and propose articles for a manager to review.

Use authorized public data and human handoff when needed.

Using Intelligence responsibly

Context improves answers. It does not remove the need for verification.

Results can become more relevant as connected records, approved knowledge documents, stored preferences and allowed conversation history grow. That is retrieval and context-aware assistance—not a promise that the underlying AI model retrains itself from every message.

Store-specific context stays governed by access controls and available integrations. Corrections should become useful through reviewed knowledge updates, source improvements and explicit configuration rather than an unverified assumption of permanent learning.

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